Information on consumer dispute resolution:

The European Commission provides an Online Dispute Resolution platform (OS), which can be found at http://ec.europa.eu/consumers/odr/ . Our company does not currently participate in the alternative dispute resolution procedures offered there, so the Online Dispute Resolution Platform cannot be used by customers of our company at present. The Company is neither willing nor obliged to participate in dispute resolution proceedings in front of a consumer dispute resolution body.

Contact person identification in case of a COVID-19 case:

In order to enable contact person identification in case of a subsequently identified COVID-19 case among guests or staff, the contact data of guests (name, surname, place of residence, telephone number or e-mail address, period of stay) can be passed on to the competent health authorities on request. The data must be kept for one month for this purpose. If the data have to be retained for a longer period of time due to another legal basis, they may no longer be used for the purpose mentioned in the first sentence after one month has elapsed since their collection.

Privacy policy

Privacy at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit this website.Personal data is all data by which you can be personally identified. For more detailed information on data protection,please refer to our privacy policy listed below this text.

Data collection on this website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. His contact details can be found in the imprint of this website.

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This can be data that you enter in a contact form, for example.Other data is collected automatically or with your consent from our IT systems when you visit the website.These are mainly technical data (e.g. Internet browser, operating system or time of page view). This data is recorded automaticallyas soon as you enter this website.

What do we use your data for?

Part of the data is collected to ensure that the website is provided without errors.Other data can be used to analyse your user behaviour.

What rights do you have concerning your data?

You have the right to receive information free of charge at any time about the origin, recipient and purpose of your stored personal data. You also have the right to demand the correction or deletion of this data. If you have given your consent to data processing, you can revokethis consent for the future at any time. Furthermore, you have the right to demand the restriction of the processing of your personal dataunder certain circumstances. Furthermore, you have the right to complain to the responsible supervisory authority. For this and for furtherquestions on the subject of data protection, you can contact us at any time at the address given in the imprint.

Hosting and Content Delivery Networks (CDN)

External Hosting

This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the hoster's servers. This may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses and other data generated by a website. The use of the hoster is for the purpose of fulfilling the contract vis-à-vis our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f GDPR). Our host will only process your data to the extent necessary to fulfil its performance obligations and will follow our instructions with regard to this data.

Conclusion of a contract for order processing

In order to guarantee processing in accordance with data protection regulations, we have concluded a contract for order processing with our host.

Content Delivery Network (CDN)

For faster, uniform and appealing presentation of images on our website we use the Content Delivery Network (CDN) of Tourismus-Marketing Bayerischer Wald e.K. Niederperlesreut 52, 94157 Perlesreut.
Only technically necessary data, such as your IP address and that you have visited our site, is transferred to the CDN to retrieve the images. The CDN only serves to retrieve the images and does not store any data. Processing is based on Art. 6 Para. 1 lit. f GDPR. The processing is based on our legitimate interest in a uniform and attractive presentation.

Possible domains from which the content is retrieved are:

• unser-bayerischer-wald.de,
• bayerwaldregion.de or
• bayerischer-wald-news.de

We have concluded an order processing contract with Tourismus-Marketing Bayerischer Wald e.K.

General notes and mandatory information

Privacy

The operators of these pages take the protection of your personal data very seriously.We treat your personal data confidentially and in accordance with the legal data protection regulations and this data protection declaration.When you use this website, various personal data is collected. Personal data is data with which you can be personally identified.This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose.We would like to point out that data transmission over the Internet (e.g. communication by e-mail) can have security gaps.It is not possible to completely protect data from access by third parties. Note to the responsible party The responsible party for data processingon this website is:

See imprint above.

The responsible body is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personaldata (e.g. names, e-mail addresses or similar).

Revocation of your consent to data processing

Viele Datenverarbeitungsvorgänge sind nur mit Ihrer ausdrücklichen Einwilligung möglich. Sie können eine bereits erteilte Einwilligung jederzeit widerrufen. Die Rechtmäßigkeit der bis zum Widerruf erfolgten Datenverarbeitung bleibt vom Widerruf unberührt.

Right to object to data collection in special cases and to direct advertising (Art. 21 GDPR)

IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6 ABS. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT, AT ANY TIME, ON LEGITIMATE GROUNDS RELATING TO YOUR SPECIFIC SITUATION, TO THE PROCESSING OF YOUR PERSONAL DATA
THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED UNLESS WE CAN PROVE THAT THERE ARE COMPELLING REASONS FOR PROCESSING WHICH ARE WORTHY OF PROTECTION AND WHICH OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS, OR UNLESS THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS (OBJECTION ACCORDING TO ART. 21 PARA. 1 GDPR).

IF YOUR PERSONAL DATA ARE PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING, INCLUDING PROFILING, INSOFAR AS IT IS LINKED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION ACCORDING TO ART. 21 PARAGRAPH 2 GDPR).
 

Right of appeal to the relevant supervisory authority

In the case of violations of the GDPR, the persons concerned have a right of appeal to a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the suspected violation. This right of appeal is without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to have data which we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only take place to the extent that it is technically possible.

Information, deletion and correction

Within the framework of the applicable legal provisions, you have the right to obtain information free of charge at any time about your stored personal data, its origin and recipients and the purpose of the data processing and, if applicable, a right to correct or delete this data. For this purpose, as well as for further questions regarding personal data, you can contact us at any time at the address given in the imprint.

Right to restrict processing

Sie haben das Recht, die Einschränkung der Verarbeitung Ihrer personenbezogenen Daten zu verlangen. Hierzu können Sie sich jederzeit unter der im Impressum angegebenen Adresse an uns wenden. Das Recht auf Einschränkung der Verarbeitung besteht in folgenden Fällen:

• If you doubt the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the review, you have the right to request that we limit the processing of your personal data.
• If the processing of your personal data was/is carried out unlawfully, you may request the restriction of the processing of your data instead of its deletion.
• If we no longer need your personal data, but you need it for the exercise, defence or assertion of legal claims, you have the right to demand the restriction of the processing of your personal data instead of deletion.
• If you have lodged an objection in accordance with Art. 21 Paragraph 1 GDPR, a balance must be struck between your interests and ours. As long as it is not yet clear whose interests predominate, you have the right to demand the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, such data, apart from being stored, may be processed only with your consent or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or on grounds of an important public interest of the European Union or a Member State.

Opposition to advertising e-mails

We hereby object to the use of contact data published within the scope of the imprint obligation to send advertising and information material not expressly requested. The operators of the website explicitly reserve the right to take legal action in the event of the unrequested sending of advertising information, e.g. via spam e-mails.

SSL and/or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can see an encrypted connection by the fact that the browser address line changes from "http://" to "https://" and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data that you send to us cannot be read by third parties.

Data collection on this website

Cookies

Our Internet pages use so-called "cookies". Cookies are small text files and do not cause any damage on your end device. They are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your end device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your terminal device until you delete them yourself or until they are automatically deleted by your web browser.

In some cases, cookies from third-party companies may also be stored on your terminal device when you enter our site (third-party cookies). These enable us or you to use certain services of the third-party company (e.g. cookies for the processing of payment services).

Cookies have various functions. Many cookies are technically necessary because certain website functions would not work without them (e.g. the shopping basket function or the display of videos). Other cookies are used to evaluate user behaviour or display advertisements.

Cookies that are required to carry out the electronic communication process (necessary cookies) or to provide certain functions that you have requested (functional cookies, e.g. for the shopping basket function) or to optimise the website (e.g. cookies to measure the web audience) are stored on the basis of Art. 6 Paragraph 1 letter f GDPR, unless another legal basis is given. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimised provision of his services. If consent to the storage of cookies has been requested, the storage of the cookies in question will take place exclusively on the basis of this consent (Art. 6 para. 1 lit. a GDPR); consent may be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for specific cases or in general and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited.

Insofar as cookies are used by third-party companies or for analysis purposes, we will inform you separately about this within the framework of this data protection declaration and, if necessary, request your consent.

Technical note on deactivating cookies

Internet Explorer: https://windows.microsoft.com/de-de/internet-explorer/delete-manage-cookies#ie=ie-11-win-7
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Google Chrome: https://support.google.com/chrome/answer/95647
Safari: https://help.apple.com/safari/mac/8.0/#/sfri11471

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

• Browser type and version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of the server request
• IP address

This data is not merged with other data sources. These data are recorded on the basis of Art. 6 para. 1 letter f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of his website - for this purpose the server log files must be recorded.

Script libraries

We use various script libraries to implement certain functions on our website. If you have activated Java-Script in your browser and have not installed a Java-Script blocker, your browser may transmit personal data to the library server.The processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR. As a website operator, we have a legitimate interest in programming and optimising the functionality of our website using script libraries.To prevent the execution of Java-Script code altogether, you can install a Java-Script blocker.

Request by e-mail, telephone or fax

If you contact us by e-mail, telephone or fax, your enquiry including all resulting personal data (name, enquiry) will be stored and processed for the purpose of processing your request. We will not pass on this data without your consent.

This data is processed on the basis of Art. 6 para. 1 lit. b GDPR, insofar as your enquiry is related to the fulfilment of a contract or is required for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of the enquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR), provided that the enquiry was made.

The data sent to us by you via contact enquiries remains with us until you request us to delete it, revoke your consent to its storage or the purpose for which it was stored ceases to apply (e.g. after your enquiry has been processed). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.

Newsletter

Newsletter data

With the newsletter we send out information about current offers, advertising and innovations of our company at regular intervals. If you would like to receive the newsletter offered on this website, we need your e-mail address as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. Further data is not or only collected on a voluntary basis. We use these data exclusively for sending the requested information and do not pass them on to third parties.

The data entered in the newsletter registration form will be processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent to the storage of your data, your e-mail address and its use for sending the newsletter at any time, for example by clicking on the "Unsubscribe" link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.

The data you have provided for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after you have cancelled your subscription. Data that has been stored for other purposes remains unaffected by this.

After you have been removed from the newsletter distribution list, your e-mail address will be saved in a blacklist by us or the newsletter service provider to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be combined with other data. This serves both your interest and our interest in compliance with the legal requirements when sending newsletters (legitimate interest in the sense of Art. 6 Para. 1 lit. f GDPR). There is no time limit on the blacklist. You can object to its storage if your interests outweigh our legitimate interest.

Newsletter service provider is the company Tourismus-Marketing Bayerischer Wald e.K. We have concluded a contract with the company for processing orders.

Newsletter Tracking

The newsletter contains so-called tracking pixels. A tracking pixel is a miniature graphic embedded in such e-mails, which are sent in HTML format to enable log file recording and log file analysis. This enables a statistical evaluation of the success or failure of online marketing campaigns. By means of the embedded counting pixel, our company can recognise whether and when an e-mail was opened by you and which links in the e-mail were called by you.

Such personal data collected via the tracking pixels contained in the newsletters are stored and evaluated by the data controller in order to optimise the newsletter dispatch and to adapt the content of future newsletters even better to the interests of the person concerned. This personal data is not passed on to third parties.

Plugins and Tools

General Catalogue Bavarian Forest

You can request the complete Bavarian Forest catalogue from us. For the ordering process you will be forwarded to Bayerwaldportal (https://www.bayerwaldportal.de/katalogbestellung.html). There you can enter your personal data for the postal delivery of the catalogue.

If you enter additional information, such as date of arrival and number of overnight stays, you will also receive current offers of free rooms or flats in the corresponding period. If you have selected further themes or offers, you will also receive supplements on the selected themes.

The operator of Bayerwald Portal and responsible for the dispatch of the catalogue is Tourismus-Marketing Bayerischer Wald e.K. Niederperlesreut 52, 94157 Perlesreut. Your data will be processed on the basis of Art. 6 (1) lit. b GDPR within the framework of a contractual or pre-contractual measure and, if you have consented to the sending of further information, on the basis of your consent in accordance with Art. 6 (1) lit. a GDPR. You can revoke your consent at any time by sending an e-mail with a request for deletion to info@putzwerbung.de or by calling 08555/691.

We have concluded a contract with the company Tourismus-Marketing Bayerischer Wald e.K. for order processing.

Guestbook

If you post a comment in our guestbook, in addition to your comment, information about the time of the comment's creation, your e-mail address and, if you are not anonymous, the user name you have chosen are stored. You can also use a pseudonym instead of your real name.

We do not pass on the data you enter in the guestbook to third parties or use this data for any other purpose than to display your comment on our websites. Data processing is carried out on the basis of Art. 6 Para. 1 S. 1 lit. a GDPR on the basis of your voluntarily given consent to the publication of your data entered in the guest book. Your comment remains stored until you request us to delete it.

Parts of this privacy policy are taken from the generator of e-recht24.de

Translated with deepl.com

Implementation and provision of CMS system:

Postanschrift:
Tourismus-Marketing Bayerischer Wald e.K.
Anna Putz
Niederperlesreut 52
D-94157 Perlesreut
Tel. 08555-691

© Photos & graphics: reference and list of authors for used photos and graphics www.tourismus-marketing-bayerischer-wald.de/impressum.html#Bildnachweis